Frequently Asked Questions
Here are some questions we have gotten regarding our grain free dog treats.
WHAT'S IN YOUR GRAIN FREE DOG TREAT RECIPES?
Our recipes are as close as you will find to homemade grain free dog treats.
The base is chickpea flour (also known as garbanzo bean flour) and olive oil. Depending on the recipe, we add to the base:
Parmesan Cheese - We only use the most Natural Parmesan Cheese available. It is made with pasteurized cow's milk, culture, salt and enzymes - it has no preservatives or other odd ingredients.
Peanut Butter - We only use an all Natural Peanut Butter so there are NO ADDITIVES such as Xylitol which is not good for dogs. We are currently using Teddie's Natural Peanut Butter (made of just peanuts and salt) which is a true fan favorite! This recipe makes vegan dog treats.
Apple - To make our Apple Recipe treats we use an unsweetened applesauce - pure and simple. This recipe is particularly great for dogs with many food sensitivities or allergies.
ARE YOUR TREATS GLUTEN FREE?
We get this question A LOT, and the answer is YES!!! We are gluten free, grain free, and also do not use any wheat, corn or soy in our dog treats. Having said that, they are currently made in a shared kitchen that handles wheat, peanuts and tree nuts, so we can not yet get a gluten-free, or nut-free certification (or peanut-free for the parmesan cheeses treats), but we do our best to keep everything wiped down and as clean as possible when making each recipe!
FOR HOW LONG DO YOUR TREATS STAY FRESH?
Our treats are baked dry so they stay fresh for up to 8 months. Best to keep them out of direct sun and in a cool, dry place.
WHERE DO YOU MAKE YOUR TREATS?
We make our treats in a shared commercial kitchen that rents out time to food entrepreneurs. Not only we do get access to an immaculately clean kitchen with awesome equipment, we get to meet and get to know other food folks.
I HAVE A PICKY EATER. DO YOU THINK MY DOG WILL LIKE GOOD PAWS TREATS?
To the surprise of their people, we have honestly had many dogs that are picky eaters love our treats. But we have also had a few that do not. If you have a picky eater, we know it can be difficult to find a treat that your dog will enjoy, so please try a sample package!
As I am sure you know, dogs have an incredible sense of smell. If your dog has never had a chickpea based treat or dog food before, they may be hesitant to try something new like this. Sometimes they play with the treat for a while before trying it. Or alternatively, I myself have bitten the treat in half (they are human friendly :) and given the dog a piece. That in turn seems to "open the gate / smell" so to speak for them to try it and usually happy wags follow.
Your and your dog's satisfaction are our main concerns, so if your dog does not like our treats, no worries! We have a 100% Satisfaction Guarantee. If your dog does not love our treats, we will happily fully refund the total amount you spent on our sampler package including shipping. Just contact us.
YOUR TREATS ARE TOO HARD FOR MY DOG. WHAT CAN I DO?
We bake our treats dry so that they stay fresh a long time, but this process also makes them hard and crunchy. If this type of treat is too difficult for your dog to comfortably enjoy, try placing a few treats in a bowl of water and microwaving it for about 1 minute. When finished, take the bowl out of the microwave and let it cool for a while. The longer you wait, the softer the treats will become. If this works for you and your pup, that is great! If it doesn't, please contact us and we will make the situation right for you. Your complete satisfaction is our priority!
HOW FAST WILL I GET MY TREATS?
We bake our treats fresh every week. We strive to get your treats out 1 to 2 days after you have ordered them! You will always receive an email letting you know when they have shipped. We use the U.S. Postal Service Priority Mail so you should be receiving your treats within 2 to 3 business days of going out.
WHAT IS YOUR RETURN POLICY?
If there is an issue with your order please contact us either by email at email@example.com, or by text or call at 978.273.4009 and we will address your concern as soon as possible.
If you aren't sure if your dog will like our treats, may we suggest you try a sample package! We truly hope your dog enjoys them, but if not, no worries! We have a 100% Satisfaction Guarantee. If your dog does not love our treats, we will be happy to fully refund the total amount you spent including shipping on the sample purchase.
HOW DID YOU GET STARTED?
Having our own business is definitely an evolutionary process. At some point, the internal push came to start something to blend our desire to help people better connect with their companion animals and provide a product that we hope they would love. The need for a doggie gift when traveling was certainly a driver, but you can also hear more about the story on our About page as well as in this podcast interview from a couple of years ago. Mike Morin Interview
You might also get a kick out of this TEDx talk I did about doing "Artwork for Animals" to enjoy.